Return Policy

We want you to be fully satisfied with your order.

Returns are accepted if:

• The item is defective or damaged
• You received the wrong item
• The return request is made within 14 days of delivery

Conditions:

• Items must be unused and in original condition
• Proof of purchase is required
• Return requests must be sent to: support@pawtopia.com.co

Important Notes:

Due to international shipping and logistics, we may not accept returns for change of mind in all cases.

If your order arrives damaged or incorrect, we will offer a replacement or refund.